Home Owners and Sellers
In order to make sure that we maximize the opportunities to show your property, provide you with access to online showing activity and ease the stressful experience of selling your home; your realtor uses MAPASS for scheduling broker assisted showings.
Accessibility - Consistency - Efficiency
HOURSMAPASS is open Monday thru Friday from 8:30am to 8pm, Saturday, Sunday & Holidays 8:30am to 6pm. After hours MAPASS provides a link for members through the local MLS for 24hr appointment setting |
PROCESSMAPASS follows a computerized process for scheduling. When an appointment is requested you will always receive a call from MAPASS asking for permission to send the agent. If you chose to, you will also receive email for confirmation. |
PROPERTY ACTIVITY TRACKINGLogin anytime, from anywhere to check on your property schedule, Block times when your property is not available for showing and review feedback about your property. |
ACCURACYMAPASS is always striving for excellence. The process we use and communication with you reduces mistakes significantly. |
AUTOMATED FEEDBACKMAPASS automates the feedback so that you can login and read the feedback left by agents that have shown your property. This will help you work with your listing agent to better market your property. |
SECURITYMAPASS verifies the agent calling requesting to show your property is a licensed agent and is actually associated with the office that they claim to be. In the events that the information does not check your listing agent is alerted. |
PROCESSWhen a request for an appointment is set through MAPASS, we will call you and tell you the name of the agent that requested the showing, the office they represent, and the date and time of the requested showing.
Then you tell us if the appointment is convenient for you. If the time is not convenient, MAPASS cancels the appointment and contacts the agent and relays to them when it is more convenient to reschedule the appointment.
If we can’t speak to you directly, we will leave you a message and a callback number for you to call if an appointment needs to be cancelled for any reason.
Call this number any time to reach MAPASS if you have a question about your appointments or to cancel an appointment: 888-627-2775 |
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