
Homeowners and Sellers
Accessibility - Consistency - Efficiency
HOURSMAPASS is open Monday through Friday from 8:30am to 8pm, Saturday, Sunday & Holidays 8:30am to 6pm. After hours, MAPASS provides a link for members through the local MLS for 24hr appointment setting |
PROCESSMAPASS follows a strict scheduling process. When a showing appointment is requested by another agent, the homeowner always receives a call from MAPASS confirming the availability. If the homeowner chooses, they can also receive email confirmation. |
PROPERTY ACTIVITY TRACKINGLogin anytime, anywhere to get an update on your property schedule, block times when your property is not available for showing, and review feedback about your property. |
ACCURACYMAPASS always strives for excellence. The process we use and communication with our customers - both with homeowners and real estate professionals - improves our level of service. |
AUTOMATED FEEDBACKMAPASS automates the feedback process so that you can read feedback from other agents that have shown your property. This helps you as the homeowner work with your listing agent to better market your property. |
SECURITYMAPASS verifies the agent calling requesting to show your property is a licensed agent and is actually associated with the office that they claim to be. In the events that the information does not check your listing agent is alerted. |
PROCESSWhen a request for an appointment is set through MAPASS, one of our representatives will contact the homeowner and inform them of the name of the agent that requested the showing, the office they represent, and the date and time of the requested showing.
If the homeowner can not confirm the listing's availability, MAPASS cancels the request and contacts the agent and attempts to reschedule the appointment.
If we are not able to contact the homeowner directly, a message is left along with a callback number so that homeowner has the ability to cancel the appointment for any reason.
Current MAPASS homeowners: Call MAPASS if you have any questions about your appointments or to cancel an appointment: 888-627-2775 |
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